1. Introduction
These Terms and Conditions govern your use of the KLOPA LTD website, kloppa.site (the "Website"), and the provision of our information technology consultancy services. By accessing this Website or engaging our services, you accept and agree to be bound by these Terms and Conditions, together with any additional terms referenced in a separate agreement between you and KLOPA LTD.
KLOPA LTD is a company incorporated and registered in England, with its registered office at Unit 12 Christchurch Road, Ringwood, England, BH24 3SE.
2. Definitions
In these Terms and Conditions:
"Company", "We", "Us", or "Our" refers to KLOPA LTD, including our employees, directors, contractors, and authorised representatives.
"Client", "You", or "Your" refers to the individual, company, or other legal entity accessing our Website or procuring or using our Services, including any person acting on their behalf.
"Services" refers to all information technology consultancy offerings provided by KLOPA LTD, including but not limited to IT consulting, digital transformation support, system optimization, software advisory, infrastructure planning, and business technology strategy services, as described on the Website or in a separate proposal or agreement.
3. Acceptance of Terms
By using our Website and Services, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you must not use our Website or procure our Services.
If you are accessing or using the Website or Services on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms and Conditions. In such circumstances, "Client", "You", and "Your" will refer to that entity.
4. Service Provision
KLOPA LTD delivers IT consulting, digital transformation, system optimization, software advisory, infrastructure planning, and business technology strategy services as described on our Website or in specific proposals. The nature and scope of the Services will be tailored to the needs of each Client.
Service details, deliverables, and timelines will be outlined in individual project agreements, statements of work, proposals, or order forms agreed between the Client and KLOPA LTD. In the event of any inconsistency between these Terms and Conditions and the terms of an individual project agreement, the project agreement will take precedence to the extent of the inconsistency.
We will use reasonable care and skill in the planning and delivery of our Services. However, unless expressly stated in writing, we do not guarantee that any particular outcome, commercial result, or improvement will be achieved, and any examples, case studies, or testimonials featured on this Website are for illustrative purposes only.
5. Client Obligations
Clients are responsible for providing all information, cooperation, and access reasonably required for KLOPA LTD to effectively deliver the agreed Services. This includes, where relevant, timely access to systems, infrastructure, documentation, personnel, and third-party suppliers.
You agree to:
(a) provide accurate, complete, and up-to-date information necessary for the performance of the Services;
(b) designate a primary point of contact with appropriate authority to give instructions and approvals;
(c) review and respond to our queries, deliverables, and requests for feedback within a reasonable time; and
(d) ensure that any access you grant to systems, data, or environments complies with applicable laws, internal policies, and third-party terms.
You acknowledge that delays, omissions, or errors in the information or access you provide may impact our ability to deliver the Services, agreed timelines, or outcomes, and KLOPA LTD will not be liable for any resulting delay or failure in performance.
6. Payment Terms
All fees, payment schedules, and invoicing procedures are specified in the proposal, statement of work, or agreement for each service engagement. Unless otherwise stated, fees are quoted exclusive of any applicable taxes, which will be added to invoices at the prevailing rate.
Invoices are payable by the Client in accordance with the payment terms set out in the relevant agreement. You are responsible for ensuring that payments are made in full and on time, without any set-off, counterclaim, deduction, or withholding, except as required by law.
Late or missed payments may result in paused, restricted, or terminated service provision in accordance with our policy and the terms of the relevant agreement. We may also be entitled to charge interest and recover reasonable costs of collection where permitted by law or by contract.
7. Limitation of Liability
KLOPA LTD will exercise reasonable care and skill in the delivery of its Services, but does not guarantee that the Website or any Service will be uninterrupted, error-free, or entirely secure. The Website is provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, punitive, or consequential loss or damage, or any loss of profit, revenue, business, goodwill, or data, arising out of or in connection with your use of our Website or Services, whether based in contract, tort (including negligence), statutory duty, or otherwise, even if we have been advised of the possibility of such loss or damage.
Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
8. Governing Law and Dispute Resolution
These Terms and Conditions, and any non-contractual obligations arising out of or in connection with them, are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising out of or in connection with these Terms and Conditions, the Website, or the Services will be subject to the exclusive jurisdiction of the courts of England and Wales. You and KLOPA LTD each agree to submit to the jurisdiction of those courts.
If you have any questions about these Terms and Conditions, you can contact us at [email protected] or by telephone on +44 744 348 6204, or write to us at Unit 12 Christchurch Road, Ringwood, England, BH24 3SE.